Transition and Continuity of Care

1. Why is Dignity Health closing its pulmonology practice in Prescott?
   Dignity Health is transitioning its pulmonology services to NuvoAir Medical to ensure continued, high-quality care for patients in Prescott.

2. What is NuvoAir Medical, and why was it selected to take over these services?
   NuvoAir Medical is a national leader in cardiopulmonary care, chosen to maintain and enhance the quality of pulmonology services in Prescott.

3. Will my current pulmonologist be part of NuvoAir Medical?
   Some pulmonologists may transition to NuvoAir Medical. Patients will receive information about their specific care providers.

Patient Care and Services

1. Will my treatment plan change with NuvoAir Medical?
   Your treatment plan will remain as prescribed. NuvoAir Medical will ensure continuity of care, making adjustments only if necessary. We will also request your medical records so your provider has all the information needed to continue your care.

2. What services will NuvoAir Medical provide?
   NuvoAir Medical offers a comprehensive range of services, including in-person visits, telehealth consultations, and home monitoring for conditions like COPD, asthma, and sleep disorders. Our dedicated care coordinators will work closely with you to manage your treatment, facilitate communication with other healthcare providers, and ensure a seamless, personalized care experience.

3. How can I schedule an appointment with NuvoAir Medical?
   You can schedule appointments by calling our Prescott-specific number (928)-973-4813 or visiting our website at www.NuvoAir.com. We are also working on a self-scheduling option through a Google Calendar system, where eligible patients can verify insurance and submit consent forms.

4. What’s next for patients?
   After the transition, patients can attend open house events to meet the team and establish care. Details on the events will be shared soon. In the meantime, patients may contact us if they have urgent needs or would like to set up an initial appointment.

Administrative and Insurance

1. Will my insurance still be accepted?
   NuvoAir Medical accepts most major insurance plans. Please verify coverage with your insurance provider or contact NuvoAir Medical.

2. What happens to my medical records?
   Your medical records will be securely transferred to NuvoAir Medical to ensure continuity of care. No action is needed on your part for this transfer.

Additional Support

1. Who can I contact if I have more questions or concerns?
   For further questions, please call our dedicated Prescott line at [number to be confirmed] or visit our website.

2. Will there be informational sessions or open houses?
   NuvoAir Medical plans to host informational sessions to introduce the team and services to the community. Details will be shared soon.

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